We have have gone through the tough situations in our life in some point of time but how many of us actually handled such situations efficiently.How do we handle such situations?Is there an technique through which we can easily surpass this tensed environment? Yes, situation can be bad, horrible and worse.Depending on the criteria one needs to act accordingly to keep the calm between the people, organization or clients.
Lets take three example.
1)I have an client who wants to proceed with the health insurance for his family but due to some error there as been a delay in the cover he asked for? He shoots an email stating the lack of services? This is bad situation but which could be easily taken care of with your convincing skills.
2)I have an group of 100 employees who wants to proceed with the entire insurance portfolio but due to lack of information there as been a delay in the cover they asked for?The manager shoots an email stating the lack of services?Your entitled to answer to your client and your manager?How do you react? Don’t call the client when you can’t control the client.The best option will be to write an apologetic email, asking for information required while letting him know how important client they are to the organization and how you managed to keep them on priority for their insurance. Also note that if they were not impressed with you then they would have cancelled the portfolio from the very first warning email.
3)Imagine what happens when the group cancels the entire policy from your mistakes?Is there anyway to bring back the client on board? Yes you can bring back the client on board, the client is not angry with your organization but moreover he is angry with you as an individual.If you happen to find it difficult to speak to him then its best that a person of higher authority speaks to him which instills confidence in him that there will be some one above where he could always talk at the time of inconvenience.
Why is insurance so important for the economy?
For everything there is an insurance, you want to practice your medicine then you need medical malpractice insurance, if your event management firm then you will end up taking public liability insurance. Further if you want to secure your life from the critical conditions then you have medical insurance. Apart from all these, there are property insurance, credit insurance , marine insurance, life insurance, motor insurance, and so on. Insurance is really important for the economy as it not only protects your investment from any loss but takes the risk in event of any loss.
Insurance in itself is very vast field where the risk is transferred from the insured to the insurer. How does insurance make profit? The risk transferred from the millions insured through a premium that can be used to deliver to the few insured in the event of the loss. It all works out, jus like an equilibrium is attained when there is no loss and profit. But here in insurance, you earn more from the premium and deliver less in case of loss. Further it again reinsured through another company in event of loss then cannot be delivered by the insurance company.
When you know when there is a demanding client, it automatically turns out to be very difficult to convience him or delay him for any service. He wants things to be done on priority and effectively so there is no lack of service. Why does he become so dominating? Why does he complian for lack of service when you know that you provided the best.
Simple, its only because you allow him to be dominating. Treat him like any other ordinary client and showcase him that your portfolio is not dependent on particularly him. Always have an alternative clients in your portfolio list so that you can easily turn down an demanding client creating an image of you to be at an higher prospects. Also ensure the service provided by you cannot be matched by any other competitor, in this way you will not lose the client.
When something goes really out of your hands and there is nothing that can control demanding client to think of any other competitive suppliers, then assure him about the interrupted service provided by you in the past and also of those certain cases when you stood by his side to get the work done. This is what builds an long term relations with your clients.
Clients are important but dealing with them in the right manner also encompasses a lasting relation.
Why do many major companies ask for the workmen compensation from the contracting companies.Its understood that when a blue collar employees work on the site of any big construction firm,they turn out to be responsible for any sudden adverse events. In Modern times, blue collar employees provided by the third party supplier and not employed by the Construction firm itself. These is done to reduce the cost of recruitment and maintenance of these blue collar workers. The workmen compensation bears the risk of any injury occurred on site, so be it cut on hand, injury due to moving heavy material on site, tripping and falling in the site and so on will be covered under the workmen compensation. Workmen compensation not only covers your medical expenses but also provides salary when your unfit to work due to injury.
Workmen compensation is the risk that is averted from the third party suppliers and construction firm during the event of any accident.Please note that Workmen compensation cannot be related to medical insurance,these are two separate concepts of insurance. Medical insurance is an insurance which covers you for the illness and not for work related injury. When a person is unfit to work due to some medical conditions,your workmen compensation will not re-reimburse you for medical expenses.Workmen will not be liable to re-reimburse if the nature of business mentioned before the inception of the policy contradicts during the claims. So make sure that all information is disclosed with the utmost good faith or else you may end up with insurance policy being void.
Why do we need a Godfather for getting a job when the person is really talented? The world runs on the idea of favor-ism rather then actual talent acquisition.If a person who is really talented will not be given an opportunity to expose his skills which ultimately is a waste of talent. The same person ends up taking a job which is quite opposite of his skills.An employer or a recruiter is scared to provide that person an opportunity because of following questions that might form in his mindset ” what happens if he does’n t perform? who will be blamed for wrong recruitment? If the same person was referred by an colleague, manager or his friend then the blame game would which will be some kind of assurity for the recruiter securing his table for wrong selection.
Its obvious that Human mentality will always think of benefits that we may get during the selection processes.The idea is simple, favor reciprocated with another favor.The person who gets a job through influence is highly discrimination of the position of Talent acquisition and abuse to the chair who holds the position of talent acquisition.
I have seen people who are referred without any talents to be placed in a high positions but what happens to those who work hard throughout their life,secure good grades with dedication and determination to move forward but fail at the stage of securing a job.Are you skilled?Are you talented or Are you experienced are no longer the questions of an Recruiters, the main aspect is the ” Are you referred?
I am writing this in an anger of all those people who lost an good opportunity even when they were skilled because of some one having a Godfather.Its also a part of corruption where the fundamental laws of recruitment are abused.
There must be transparency system that needs to be carried out in all the recruitment process where the question of influence or being referred does not make its play. We may lose some one who could contribute a lot to the society because of this hassle
Today was a long day at work,not because of extra work load rather most of the time went by thinking of all those opportunities that I missed over all those years. Its true “opportunities come rarely but beyond that there are people who create opportunities through their mere hardwork and dedication.
Have you wondered how certain people achieve their lifelong goal in short span of life while some people keep trying but they fail.How will you categorise who is working harder or not and who deserves opportunity to move forward? People say luck favour the courageous. The risk of exposure e.i trying something out of the box with assessing the risk and moving ahead to achieve the desired goals.
Opportunities are those moments for what we wait, for growth and prosperity but luck is favourable factor which skips your process of waiting.Trying a lot without having any concrete direction is purely waste of time. Instead plan ahead, focus on your energy and hardwork on your strenghts ,skills and talents and keep doing it, till there is no one who can beat your feild.The process takes time and lot of hardworking but in the end you will create opportunities for others.
A beautiful creation of God which cannot be matched to anything on this universe. A women in my aspect should be given the highest order of respect for the sacrifice and the pain she undergoes during her life.No one can be that dedicated to the way she takes care of her husband and children’s life. A service given by her without any returns, only to forsee the betterment of her family is the best kind a love that can be seen in this world.
We being the male sometimes neglect the hardwork and efforts done by a women onto us without which it would be impossible for us to know what love and dedication is in real terms and that women can be our mother,wife and sister. Her sacrifices, her effectionate, her love, her dedication,her pain and her commitment to make our life fruitful that surpass everything in this universe.
A women’s love as no boundaries, she will go to the extreme ends to protect the people she care. My salute to the ladies who took care of me from birth, handled me in times of trouble, supported me at my worse and protected me at my weakest time. Bow to Mom,sister and Wife for their abundant and selfless love.