How to handle a tough client
When you know when there is a demanding client, it automatically turns out to be very difficult to convience him or delay him for any service. He wants things to be done on priority and effectively so there is no lack of service. Why does he become so dominating? Why does he complian for lack of service when you know that you provided the best.
Simple, its only because you allow him to be dominating. Treat him like any other ordinary client and showcase him that your portfolio is not dependent on particularly him. Always have an alternative clients in your portfolio list so that you can easily turn down an demanding client creating an image of you to be at an higher prospects. Also ensure the service provided by you cannot be matched by any other competitor, in this way you will not lose the client.
When something goes really out of your hands and there is nothing that can control demanding client to think of any other competitive suppliers, then assure him about the interrupted service provided by you in the past and also of those certain cases when you stood by his side to get the work done. This is what builds an long term relations with your clients.
Clients are important but dealing with them in the right manner also encompasses a lasting relation.